DontTrackMe — Refund Policy
Last updated: October 17, 2026
14-day money-back guarantee
If DontTrackMe Pro is not for you, you can ask for a full refund within 14 days of any payment: the first purchase of a monthly, yearly or lifetime plan, or a subscription renewal. No questions asked.
You can also try Pro free for 7 days, without a card, before you buy.
How to ask for a refund
Purchases are processed by Paddle.com, our Merchant of Record, which handles refunds. Either:
- use the link in the receipt email Paddle sent you, or go to https://paddle.net and look up your order; or
- write to privacy@donttrackme.site with your order number, and we will ask Paddle to refund you.
Paddle sends the money back to the payment method you used. It usually arrives within 5 to 10 business days, depending on your bank.
What happens after a refund
- Refunded subscription payment: Pro ends for the period that payment covered. If you also want no further charges, cancel the subscription (Settings → Your plan → Manage subscription). Otherwise it renews normally at the next date.
- Refunded lifetime license: the license is deactivated.
In both cases the extension moves to Free, and your history stays in your browser.
After 14 days
Payments older than 14 days are not refundable, except where the law of your country requires it. You can always cancel a subscription to stop future renewals.